• Quality Manager

    Location US-WI-Tomah
    Job ID
    Position Type
  • Overview

    Are you an experienced Quality Manager professional in a manufacturing environment, looking for a new challenge? Do you thrive on being a leader and implementing organizational changes to maximize business and customer performance?  Do you want to work for a company that is focused on the future, sustainability, safety, and customer satisfaction?  If so, TC Transcontinental has an exciting Quality Manager opportunity for you!
    About Us
    TC Transcontinental has more than 7,000 employees in Canada and the United States, and revenues of C$2.0 billion in 2016. With our 3 business segments in Print, Media and Packaging we continue to optimize, transform and grow while making impressions that count!


    The Challenge:  As a key member of the Tomah Plant Leadership Team, the Quality Manager will be expected to manage all elements of the Quality Management System and Food Safety Management System.  These elements include daily review and response to all external and internal non-conformities.  This role will also be required to work closely with all departments within the facility to develop, implement, maintain, and evaluate effectiveness of corrective and preventive actions.  You will also be expected to lead elements of the continual improvement process as relates to the TC Transcontinental Performance System.


    The Quality Manager position requires effective decision-making, the ability to work in a fast-paced environment with focus not only on customer requirements but on the company’s interests as well, and the ability to work harmoniously and cooperatively with team members.


    The Opportunity: The Quality Manager is an integral member of the plant Leadership Team and is responsible for high level service to all TC Transcontinental internal and external customers. This person must be highly professional with strong communication, leadership, analytical and technical skills with extensive manufacturing experience. TC Transcontinental is currently looking for a candidate that can lead our Quality team in the following areas:

    • Treating all internal and external customers with kindness, dignity, and respect.
    • Leading and developing the Quality Assurance Inspectors and Quality Technicians to be successful in their individual roles.
    • Providing support and statistical expertise to the Quality Assurance team.
    • Assuring safety, quality and productivity to achieve positive results.
    • Developing continuous improvement methods to identify opportunities in the Quality Assurance process.
    • Analyzing the statistical data.
    • Monitoring and evaluating supplier performance to quality performance requirements.
    • Ensuring the quality and food safety system meets the expectations of our customers and SQF Level 3 Standards.
    • Complying with all safety policies and procedures within the facility.
    • Administer the Customer Complaint process which includes serving as the main contact for Customers and liaison between plants and departments.


    Job Requirements:

    • Bachelor’s degree - Packaging Engineering or related preferred.
    • Five plus years of work experience in a manufacturing Quality leadership role
    • Possess working knowledge of Lean/Six Sigma improvement methodology
    • Food Safety experience - ability to serve as back up to Food Safety Practitioner
    • Possess good leadership, communication and teamwork skills
    • Ability to work with minimal supervision, meet deadlines and handle a wide variety of responsibilities
    • Change agent and champion of continuous improvement processes
    • Willingness to Travel - must be able to visit customers and suppliers as needed
    • Fundamental understanding of quality philosophes, SPC, and inspection and control methods
    • Must have ability to operate PC-based statistical software. (Microsoft Office, Minitab, Infinity QS etc.)
    • Strong written, oral and interpersonal communication skills required
    • ASQ Certifications, Lean Manufacturing, Green Belt Certification a plus 


    TC Transcontinental offers excellent benefits and the opportunity to be part of a dynamic team. To learn more about us, please visit our website at:

    Equal Opportunity/Affirmative Action Employer of individuals with Disabilities/ Male/Female/Veteran 


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